DESIGN CENTER
WELCOME TO AN EXPANDED LEVEL OF SERVICES FROM YOUR FAVORITE BRICK AND MORTAR DESIGN STORE!
MIXED BY DESIGN "DESIGN SERVICES"
Mixed by Design (MBD) is proud to offer new services that cater to our customers’ diverse needs.
Our team of talented designers and stylists are ready to create the perfect furniture and/or accessories package for you and your home.
Check out our new Design Center in the shop, where you'll find a wide variety of wallpaper, rugs, bedding collections, and an exclusive furniture and lighting catalog to shop from.
Walk in, schedule an appointment, or take it to the next level and schedule and in-home appointment with one of our fabulous designers to create the perfect package for you!
FAQ
CAN I VIEW RUGS ONLINE?
At this time, no. We cannot list our rug collection online, but invite you to come down to the shop on Main Street to shop the rugs in person. This way you can see, touch, and feel the quality - as well as the most accurate color representation.
HOW DO I SEE PRICING?
In-Store all rug samples are labeled on the back with a line list of available sizes and pricing.
CAN I BORROW THE SAMPLES TO TAKE HOME?
Yes, we allow up to four sample at a time to be taken home. We however request you return those samples within 3 business days. All loaners will incur a $25 deposit fully refundable once returned.
CAN I ORDER A SAMPLE?
Yes, you may order 18’’ samples in select designs of most collections for $25 with free shipping within the Continental U.S. 18" samples are not eligible for return. For more information, please email hello@mixedbydesignshop.com
If customer orders a rug, we will credit you the cost of the sample back, once sample has been returned to the shop
WHAT IS THE COST FOR SHIPPING?
We ship all rugs for free and directly to you!
WHAT IS THE LEAD TIME?
All in-stock rugs will ship within 5-10 days. Backordered rugs will ship as soon as available. Please check with a sales associate for current stock status of rugs.
WHAT IS YOUR RETURN POLICY?
All orders made through Mixed By Design are eligible for in-store credit only. Returns must be made within 5 business days upon arrival to customers’ home. Rugs must be re-rolled and in original condition. Any damages found to the rug must be reported within 3 days.
The following items are ineligible for return:
- Rugs damaged by use
- Rugs past the aforementioned dates
- Rugs modified in any manor
- Final Sales
Defective Merchandise
If you encounter a defect in your product, please reach out to MBD via Email (hello@mixedbydesignshop.com) ASAP, or by calling the store during business hours. Please ensure someone has responded to your message. Damages must be reported within 3 days. Please always unroll and check rugs immediately, even if not being installed. Mixed By Design is not responsible for any returns or claims after above mentioned dates.
Store Credit
Store credit will be applied to a Mixed By Design Gift Card to be used against a replacement rug order or any other use. No exceptions will be made to credit type.